FAQ
Frequently Asked Questions
Clear answers about how I can help with your treatment journey in Istanbul.
General
What does medtour.ist do?
I provide personal medical tourism coordination and patient guidance: I help you understand your options, arrange a preliminary review, and coordinate the practical side of your journey.
Does medtour.ist perform the treatment?
No. I am a coordinator and patient guide. Diagnosis, suitability, and treatment are the responsibility of the licensed healthcare professional or provider.
Which treatments can you help with?
My main focus is dental treatments, hair transplants, and rhinoplasty in Istanbul. I also coordinate facial, eyelid, body, breast, weight loss, and eye procedures — see Treatments.
How do I start?
Send a short message through the contact page or WhatsApp and tell me which treatment you are considering. I’ll explain what information may be needed.
Process & Travel
Is the treatment plan I receive final?
No. A remote review is preliminary. Your plan, and any quotation, may change after an in-person examination, tests, or a review of complete medical records.
How much will my treatment cost?
Costs depend on your individual plan and the provider’s assessment. Any pricing information is shared with you personally once a preliminary review is available.
Can you help with travel arrangements?
I help keep your appointment schedule organized and share practical guidance on transfers and accommodation, including independent local providers you can book directly.
How long will I need to stay in Istanbul?
This depends on your treatment and individual plan and is confirmed after the healthcare professional’s assessment.
Privacy & Safety
Do I need to send medical records or photos at first contact?
No. You can start with a simple message. Photos or health information are requested only when needed for a preliminary review.
How is my information handled?
It is used to respond to your request and, where needed, shared with an appropriate healthcare provider for review. See the Privacy Policy for details.
I am under 18. Can I contact you?
A parent or legal guardian should contact me on your behalf before any health information, photos, or medical records are shared.
What if I need urgent medical help?
Please contact local emergency services or an appropriate healthcare service. The website inquiry form is not for urgent medical needs.
Does travel insurance cover complications from treatment?
Standard travel insurance usually does not cover complications from planned surgery or treatment abroad. Check your policy, ask the clinic what its own insurance covers, and consider specialist cover before you travel.
What happens if I have a problem after I return home?
Ask the clinic before booking how follow-up and complications are handled. I stay in touch after your treatment and help you communicate with the treating clinic. For any urgent problem, contact local emergency or healthcare services first.
Still Have a Question?
Message me directly, and I’ll help you find the answer or the right next step.